Training Klantgericht corresponderen in het Engels

Sometimes you want to begin differently than ‘in response to…’. You would also like to finish with something different than ‘hoping to have provided you with sufficient information’. On the other hand you do want to keep your e-mail or letter business-like. In the course of an intensive, practical, and enjoyable day you are taught how to compose a letter or e-mail using the correct tone of voice and with the desired result.

The following subjects are usually dealt with in our e-mail and writing training. Together with you we ensure that the contents fit your goals perfectly.

  • Addressing
  • Salutation
  • Subject
  • Structure (opening, details, action/addition, closure)
  • Sub-titles
  • Paragraphing
  • Word order and length of sentence
  • Customer-orientated writing (active, positive, modern, short and to-the-point)
Our training is always made-to-measure. Your situation can differ from other departments or organization. We always together determine the subjects, approach and duration of the training. As far as the subjects are concerned, you will of course get an indication of those that the training course will deal with. We will of course pay attention to your ideas and wishes.

Also consider this course!

Would like to request a written offer or advice about a fitting training course? Please ring 036-5451713 or send an e-mail to you can also find answers to many practical questions in our FAQ´s.